Wright's Impact Window & Door (East Coast)

We originally got our new windows and doors from Wrights and they are nice except some were very hard or impossible to open. We waited a couple of months to ask for them to come back but when we did they did and up coming to fix them to open easily. My review has mainly to do with Reyner the repair man that just came to repair them. He really was awesome. He went above and beyond to ensure ALL windows and sliding screen opened and slide easily and properly. He was not only good but very pleasant and great attitude. This to me was the best part of working with Wright. Everything now looks great and works perfectly!

My experience with Wright's was by far opposite of what I'm reading from others experiences. I only needed one exterior door – not my entire home or multiple windows. We chose a slider – Jay was out the day after I called, quick, straight to the point, gave me a quote which was the best out of 3 other reputable companies. Once I gave the go ahead, office handled permitting – done in 2 weeks. As soon as the permit passed the measuring rep was out within 2 days and the timer started on fabrication. I was notified late September that my slider was being made and by the second week of November – I got the call to install. Des dropped by the day before to assess and Adan was at my house at 8am ready to go. He worked solo and my brand new slider was fully installed by 3pm. He was beyond respectful, asked multiple times if everything looked good, showed me all of the door functions and even patched up trim work around the door that he probably didn't need to, but went above and beyond for this very satisfied customer. Des followed up the next morning with me and final inspection was scheduled. Excellent job to all of you!!!! Couldn't be more satisfied with Wrights and will highly recommend!

From the beginning Case was the sales representative we had dealt with and he took his time with us. After installation, Matthew was the project manager/point of contact and he truly took his time to make sure everything was done correctly and with care. He was diligent and worked in a timely manner. Thank you so much.

I had a good experience with Wright's for a full house window and door replacement job. I bid out three companies and Wright's was the cheapest – without knowing the other bids. Jay the sales guy (and part owner?) was slightly pushy, but I am in sales and I'm used to the tactic. Our project manager Desi was great and super easy to work with. He notified me about some framing damage that we had replaced (by a separate contractor). He made sure we had plenty of time to fix this before finaling the windows. That was very nice of him to do that and not rush us. A general word of caution about the job: getting your windows replaced is a seriously invasive experience; there absolutely will be dust everywhere and no amount of covering your personal property will protect it. If you don't want dust on your personal items, you will need to move them out of the house and into storage. I had friends advise me on this, and I just figured 'how bad can it be?' Trust me it was worse than I had imagined! This is not Wright's fault, it will happen regardless of contractor.

I had a fantastic experience with Wrights Impact Windows and Doors. The entire process, from the initial consultation to the final installation, was seamless. The crew that came to my home was incredibly professional, efficient, and clearly skilled at what they do. They completed the entire project in a very timely manner, which I truly appreciated. What stood out to me was their meticulous attention to detail. They took great care to protect my home and left the work area absolutely spotless, which is a rare and welcome sight. I am so pleased with the quality of their work and their outstanding service. I highly recommend them to anyone in need of new impact windows and doors.