Best Buy

Huge shoutout to Jonathan for exemplary customer service today. We had an online order “crisis” and he quickly averted the issue into an excellent experience. I could not be more pleased. The store was packed absolutely full and Jonathan still made time to assist me as well as service the needs of other customers. He was running his tale off and really working hard. He turned a serious problem into something that made me excited….and I walked out feeling so grateful for him and the other guys in there. The management team were in meetings but that didn’t derail the guys from working together to problem solve and assist. They deserve raises, a promotion, or just a nice bonus. Truly, truly grateful for the amazing experience derived from an ordering mishap.

THIS STORE IS AN EXCELLENT PLACE. THE ATTENTION TO THE COSTUMER IS MAGNIFIC. TODAY MY FAMILY AND I BOUGHT A PC AND A MONITOR FOR MY SON. WE RECEIVED THE BEST ATTENTION FROM KABIR. WE APPRECIATE THAT. 👍

This was our first time purchasing a dishwasher at Best Buy, and the experience was excellent from the moment we walked in. We were greeted at the front door and asked how the team could help us. Within five minutes, Jairo introduced himself and guided us through the many dishwasher options. He was friendly, knowledgeable, and helped us choose the dishwasher that best fit our needs. The entire process was smooth and efficient. Jairo provided excellent customer service. The dishwasher was installed today and so far we are very happy with our purchase.

Kaia is amazing. Very thorough and precise with everything she does. We ordered all new appliances for a new home and shipping dates were not available for one of the eight items we ordered. She said she would follow up with us every day until she saw a date was available – that she did, and we are very appreciative of her and her customer service. Thank you, Kaia for everything! You rock!

Christina was awesome! She was so nice and she helped us without hesitation at the register and again when we were trying to transfer stuff from the old phone to the new one so we could do our trade in. I'm sure the Friday after Thanksgiving is one of the busiest days of the year, thanks for making it go as good as it could have been! It was a fun day to people watch too lol