Erica's Plumbing, Air Conditioning & Restoration

Fast Friendly Service…but I had a Water Heater Installed at my home last Friday Pros: • Office Staff (GiGi) was very friendly and efficient • Installation was scheduled next day • Installation team was punctual and friendly Cons: • The guys borrowed by step ladder without asking • The guys borrowed my Meguirs car wash pail to stand on without asking • The guys used the Water Heater pan that I purchased instead of theirs without asking • The new Bradford White Water Heater leans about .9 degrees (1” over 5ft). The guys said my floor was tilted, but it’s not. They offered no reasoning or explanation. • The Water Heater has a very bad scrape on the bottom element cover. The guys offered no solution. • The Re-circulation pump piping is not level and support feet don’t touch the floor

Nick did an excellent job installing my new water heater. He was professional, punctual, and explained everything clearly throughout the process. The installation was done efficiently, and he made sure everything was working perfectly before leaving. I really appreciated his honesty and attention to detail. If you’re looking for a reliable plumber who does quality work, I highly recommend Nick. Thanks again for the great service!

Nick did an excellent job installing our new water heater. He was incredibly reliable, arrived on time and followed through on everything he promised. He was also very responsive, answering all of our questions quickly and clearly throughout the process. Most importantly, his knowledge and expertise really stood out. He explained everything in a way that was easy to understand and made sure the installation was done properly. I highly recommend Nick and the entire company as they have handled several repairs for us in the past, and we’ve never had an issue! Nick and the entire company were efficient, trustworthy, and great to work with!

SIGH OF RELIEF to know we have a plumber that we can depend on. We had to get our hot water heater replaced and the process was very simple and efficient. Brian, our technician, is an amazing person and took great care of not only us as the homeowners, but of our home too. We have peace of mind knowing that at the snap of our fingers, we can call Erica’s Plumbing and they will address the needs we have. Literally 5 star service. Highly recommend.

Nick responded to an urgent request to fix a leak that needed containment the same day. He educated us on our future needs and helped us start the process. His knowledge and honest demeanor aided our decision making in our situation. He is very professional and highly personable. We would use him and his firm again.